/* =========================================================
   Особистий кабінет громадянина — Цифровий офіс
   Mobile-first, фірмовий стиль (темно-синій + акценти)
   ========================================================= */

.bab-cabinet {
    --c-primary:      #1e3a5f;
    --c-primary-2:    #2d5a87;
    --c-accent:       #2563eb;
    --c-accent-soft:  #eff4fb;
    --c-text:         #1a2740;
    --c-text-soft:    #5b6b85;
    --c-muted:        #8a98ad;
    --c-line:         #e6ebf2;
    --c-bg:           #f5f8fc;
    --c-white:        #fff;
    --c-ok:           #10b981;
    --c-warn:         #f59e0b;
    --c-danger:       #ef4444;
    --c-radius:       16px;
    --c-radius-sm:    10px;
    --c-shadow:       0 6px 24px rgba(20,40,80,.07);
    --c-shadow-hover: 0 12px 32px rgba(20,40,80,.13);

    max-width: 920px;
    margin: 0 auto;
    padding: 0 16px 60px;
    color: var(--c-text);
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}
.bab-cabinet *, .bab-cabinet *::before, .bab-cabinet *::after { box-sizing: border-box; }

/* ── Шапка ── */
.bab-cabinet__header {
    display: flex; align-items: center; justify-content: space-between; gap: 16px;
    background: linear-gradient(135deg, var(--c-primary) 0%, var(--c-primary-2) 100%);
    color: #fff;
    border-radius: var(--c-radius);
    padding: 20px 24px;
    margin: 24px 0 20px;
    box-shadow: var(--c-shadow);
}
.bab-cabinet__user { display: flex; align-items: center; gap: 14px; min-width: 0; }
.bab-cabinet__avatar {
    width: 52px; height: 52px; border-radius: 50%; flex: 0 0 52px;
    display: flex; align-items: center; justify-content: center;
    background: rgba(255,255,255,.18); color: #fff;
    font-size: 22px; font-weight: 700; text-transform: uppercase;
    border: 2px solid rgba(255,255,255,.35);
}
.bab-cabinet__name { font-size: 18px; font-weight: 700; line-height: 1.2; }
.bab-cabinet__email { font-size: 13px; opacity: .8; margin-top: 2px; word-break: break-all; }
.bab-cabinet__logout {
    color: #fff; text-decoration: none; font-size: 14px; font-weight: 600;
    padding: 8px 16px; border: 1px solid rgba(255,255,255,.4); border-radius: 30px;
    white-space: nowrap; transition: background .2s;
}
.bab-cabinet__logout:hover { background: rgba(255,255,255,.15); color: #fff; }

/* ── Таби ── */
.bab-cabinet__tabs { display: flex; gap: 6px; margin-bottom: 22px; border-bottom: 2px solid var(--c-line); }
.bab-tab {
    background: none; border: none; cursor: pointer;
    padding: 12px 18px; font-size: 15px; font-weight: 600; color: var(--c-text-soft);
    border-bottom: 3px solid transparent; margin-bottom: -2px;
    display: flex; align-items: center; gap: 8px; transition: color .2s, border-color .2s;
}
.bab-tab:hover { color: var(--c-primary); }
.bab-tab.active { color: var(--c-primary); border-bottom-color: var(--c-accent); }
.bab-tab__badge {
    background: var(--c-accent); color: #fff; font-size: 12px; font-weight: 700;
    min-width: 22px; height: 22px; padding: 0 7px; border-radius: 11px;
    display: inline-flex; align-items: center; justify-content: center;
}

.bab-cabinet__panel { display: none; }
.bab-cabinet__panel.active { display: block; animation: babFade .25s ease; }
@keyframes babFade { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }

.bab-cabinet__panel-header {
    display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 16px; flex-wrap: wrap;
}
.bab-cabinet__panel-header h2 { margin: 0; font-size: 22px; color: var(--c-primary); }

/* ── Кнопки ── */
.bab-btn {
    display: inline-flex; align-items: center; justify-content: center; gap: 6px;
    font-size: 14px; font-weight: 600; line-height: 1; cursor: pointer;
    padding: 11px 20px; border-radius: 30px; border: 1.5px solid transparent;
    text-decoration: none; transition: transform .15s, box-shadow .2s, background .2s; white-space: nowrap;
}
.bab-btn:active { transform: translateY(1px); }
.bab-btn--primary {
    background: linear-gradient(135deg, var(--c-accent) 0%, #1d4ed8 100%); color: #fff;
    box-shadow: 0 4px 14px rgba(37,99,235,.32);
}
.bab-btn--primary:hover { color: #fff; box-shadow: 0 6px 20px rgba(37,99,235,.42); transform: translateY(-1px); }
.bab-btn--outline { background: #fff; border-color: var(--c-line); color: var(--c-primary); }
.bab-btn--outline:hover { border-color: var(--c-accent); color: var(--c-accent); }
.bab-btn--sm { padding: 8px 16px; font-size: 13px; }
.bab-btn--link { background: none; border: none; color: var(--c-accent); padding: 4px 6px; text-decoration: underline; }
.bab-btn--upload { cursor: pointer; }

/* ── Фільтр ── */
.bab-filter-bar { display: inline-flex; gap: 4px; background: var(--c-white); padding: 5px; border-radius: 30px; margin-bottom: 20px; box-shadow: var(--c-shadow); }
.bab-filter {
    background: none; border: none; cursor: pointer; padding: 8px 18px; border-radius: 30px;
    font-size: 14px; font-weight: 600; color: var(--c-text-soft); transition: all .2s;
}
.bab-filter:hover { color: var(--c-primary); }
.bab-filter.active { background: var(--c-primary); color: #fff; }

/* ── Список карток ── */
.bab-appeals-list { display: flex; flex-direction: column; gap: 14px; }

.bab-appeal-card {
    position: relative; background: var(--c-white); border-radius: var(--c-radius);
    padding: 20px 22px 20px 26px; box-shadow: var(--c-shadow);
    transition: transform .18s, box-shadow .2s; overflow: hidden;
}
.bab-appeal-card::before {
    content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 5px; background: var(--c-accent);
}
.bab-appeal-card.status-new::before          { background: var(--c-accent); }
.bab-appeal-card.status-ai_processing::before { background: #8b5cf6; }
.bab-appeal-card.status-assigned::before,
.bab-appeal-card.status-in_progress::before  { background: var(--c-warn); }
.bab-appeal-card.status-waiting_citizen::before { background: #0ea5e9; }
.bab-appeal-card.status-resolved::before     { background: var(--c-ok); }
.bab-appeal-card.status-rejected::before     { background: var(--c-danger); }
.bab-appeal-card.is-closed { opacity: .82; }
.bab-appeal-card:hover { transform: translateY(-3px); box-shadow: var(--c-shadow-hover); }

.bab-appeal-card__header { display: flex; align-items: flex-start; justify-content: space-between; gap: 10px; margin-bottom: 10px; }
.bab-appeal-card__meta { display: flex; gap: 6px; flex-wrap: wrap; }
.bab-appeal-card__title { margin: 0 0 14px; font-size: 17px; line-height: 1.4; color: var(--c-text); font-weight: 600; }

.bab-appeal-card__footer { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.bab-appeal-card__dates { display: flex; flex-direction: column; gap: 3px; font-size: 13px; color: var(--c-muted); }
.bab-appeal-card__assistant { font-size: 13px; color: var(--c-text-soft); }
.bab-appeal-card__footer .bab-btn { margin-left: auto; }

/* ── Бейджі ── */
.bab-badge {
    display: inline-block; font-size: 11px; font-weight: 700; padding: 4px 11px; border-radius: 20px;
    text-transform: uppercase; letter-spacing: .3px; white-space: nowrap;
}
.bab-badge--type { background: #fce7f3; color: #9d174d; }
.bab-badge--cat  { background: var(--c-accent-soft); color: #1e40af; }

/* ── Статуси ── */
.bab-status {
    display: inline-block; font-size: 12px; font-weight: 700; padding: 5px 13px; border-radius: 20px; white-space: nowrap;
}
.bab-status--new            { background: #dbeafe; color: #1e40af; }
.bab-status--ai_processing  { background: #ede9fe; color: #6d28d9; }
.bab-status--assigned       { background: #fef3c7; color: #92400e; }
.bab-status--in_progress    { background: #fde68a; color: #78350f; }
.bab-status--waiting_citizen{ background: #e0f2fe; color: #0369a1; }
.bab-status--resolved       { background: #d1fae5; color: #065f46; }
.bab-status--rejected       { background: #fee2e2; color: #991b1b; }

/* ── SLA-пілюлі ── */
.bab-sla { display: inline-flex; align-items: center; gap: 5px; font-size: 13px; font-weight: 600; }
.bab-sla::before { content: '⏱'; font-size: 12px; }
.bab-sla--ok      { color: var(--c-ok); }
.bab-sla--warning { color: var(--c-warn); }
.bab-sla--overdue { color: var(--c-danger); }
.bab-sla--done    { color: var(--c-muted); }

/* ── Порожній стан ── */
.bab-empty-state { text-align: center; padding: 56px 24px; background: var(--c-white); border-radius: var(--c-radius); box-shadow: var(--c-shadow); }
.bab-empty-state__icon { font-size: 52px; margin-bottom: 14px; }
.bab-empty-state h3 { margin: 0 0 8px; font-size: 20px; color: var(--c-primary); }
.bab-empty-state p { margin: 0 auto 20px; color: var(--c-text-soft); max-width: 420px; line-height: 1.6; }

/* ── Деталь звернення ── */
.bab-appeal-detail { background: var(--c-white); border-radius: var(--c-radius); padding: 24px; box-shadow: var(--c-shadow); }
.bab-appeal-detail__back {
    background: none; border: none; cursor: pointer; color: var(--c-accent);
    font-size: 14px; font-weight: 600; padding: 6px 0; margin-bottom: 16px;
}
.bab-appeal-detail__back:hover { text-decoration: underline; }

.bab-detail__header { border-bottom: 1px solid var(--c-line); padding-bottom: 16px; margin-bottom: 20px; }
.bab-detail__badges { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 10px; }
.bab-detail__title { margin: 0 0 12px; font-size: 22px; color: var(--c-text); line-height: 1.35; }
.bab-detail__status-row { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; }

/* ── Переписка (чат) ── */
.bab-messages { display: flex; flex-direction: column; gap: 14px; margin-bottom: 24px; }
.bab-message { max-width: 82%; }
.bab-message--citizen { align-self: flex-end; }
.bab-message--assistant, .bab-message--ai, .bab-message--system { align-self: flex-start; }
.bab-message__header { display: flex; align-items: center; gap: 8px; margin-bottom: 4px; padding: 0 4px; }
.bab-message__author { font-size: 12px; font-weight: 700; color: var(--c-text-soft); }
.bab-message__time { font-size: 11px; color: var(--c-muted); }
.bab-message__body {
    padding: 12px 16px; border-radius: 16px; line-height: 1.55; font-size: 14.5px; word-break: break-word;
}
.bab-message--citizen .bab-message__body {
    background: linear-gradient(135deg, var(--c-accent) 0%, #1d4ed8 100%); color: #fff;
    border-bottom-right-radius: 4px;
}
.bab-message--citizen .bab-message__header { justify-content: flex-end; }
.bab-message--assistant .bab-message__body,
.bab-message--ai .bab-message__body,
.bab-message--system .bab-message__body {
    background: var(--c-bg); color: var(--c-text); border: 1px solid var(--c-line);
    border-bottom-left-radius: 4px;
}
.bab-message--ai .bab-message__body { background: #f5f3ff; border-color: #ddd6fe; }

/* ── Файли у пузирі повідомлення ── */
.bab-message__files { margin-top: 8px; display: flex; flex-direction: column; gap: 5px; }
.bab-message__file {
    display: inline-flex; align-items: center; gap: 5px; font-size: 13px;
    padding: 6px 10px; border-radius: 8px; text-decoration: none; word-break: break-all;
}
.bab-message__file { background: #fff; border: 1px solid var(--c-line); color: var(--c-accent); }
.bab-message--citizen .bab-message__files { align-items: flex-end; }
.bab-message__file:hover { text-decoration: underline; background: var(--c-accent-soft); }

/* Обрані файли перед надсиланням */
.bab-reply-files-list { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }
.bab-reply-file-chip { font-size: 12px; background: var(--c-accent-soft); color: var(--c-accent); padding: 4px 10px; border-radius: 20px; }

/* ── Вкладення ── */
.bab-detail__attachments { background: var(--c-bg); border-radius: var(--c-radius-sm); padding: 14px 16px; margin-bottom: 20px; }
.bab-detail__attachments strong { font-size: 13px; color: var(--c-text-soft); }
.bab-attachments-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 10px; flex-wrap: wrap; }
.bab-attachment-list { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 6px; }
.bab-attachment-list a { color: var(--c-accent); text-decoration: none; font-size: 14px; }
.bab-attachment-list a:hover { text-decoration: underline; }

/* ── Форма відповіді ── */
.bab-reply-form { border-top: 1px solid var(--c-line); padding-top: 20px; }
.bab-reply-form h3 { margin: 0 0 12px; font-size: 16px; color: var(--c-primary); }
.bab-reply-body {
    width: 100%; min-height: 96px; resize: vertical; padding: 12px 14px;
    border: 1.5px solid var(--c-line); border-radius: var(--c-radius-sm); font-size: 14.5px; font-family: inherit;
    transition: border-color .15s, box-shadow .15s;
}
.bab-reply-body:focus { outline: none; border-color: var(--c-accent); box-shadow: 0 0 0 3px rgba(37,99,235,.13); }
.bab-reply-actions { display: flex; gap: 10px; margin-top: 12px; flex-wrap: wrap; }
.bab-detail__closed-note { text-align: center; color: var(--c-muted); padding: 16px; background: var(--c-bg); border-radius: var(--c-radius-sm); }

/* ── Профіль ── */
.bab-profile-form { background: var(--c-white); border-radius: var(--c-radius); padding: 28px; box-shadow: var(--c-shadow); max-width: 720px; }
.bab-profile-form h2 { margin: 0 0 20px; font-size: 22px; color: var(--c-primary); }
.bab-form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.bab-form-group { display: flex; flex-direction: column; gap: 6px; margin-bottom: 16px; }
.bab-form-group label { font-size: 13px; font-weight: 600; color: var(--c-text-soft); }
.bab-form-group input, .bab-form-group textarea {
    padding: 11px 14px; border: 1.5px solid var(--c-line); border-radius: var(--c-radius-sm);
    font-size: 14.5px; font-family: inherit; transition: border-color .15s, box-shadow .15s;
}
.bab-form-group input:focus { outline: none; border-color: var(--c-accent); box-shadow: 0 0 0 3px rgba(37,99,235,.13); }
.bab-form-group input:disabled { background: var(--c-bg); color: var(--c-muted); }
.bab-field-hint { font-size: 12px; color: var(--c-muted); }
.bab-optional { font-weight: 400; color: var(--c-muted); }
.bab-form-actions { margin-top: 8px; }

/* ── Повідомлення ── */
.bab-notice { padding: 14px 18px; border-radius: var(--c-radius-sm); margin-bottom: 18px; font-size: 14px; line-height: 1.5; }
.bab-notice--success { background: #ecfdf5; color: #065f46; border: 1px solid #a7f3d0; }
.bab-notice--error   { background: #fef2f2; color: #991b1b; border: 1px solid #fecaca; }
.bab-notice--warning { background: #fffbeb; color: #92400e; border: 1px solid #fde68a; }
.bab-verify-notice { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.bab-verify-notice strong { display: block; width: 100%; }

.bab-loading { text-align: center; padding: 40px; color: var(--c-muted); }
.bab-profile-message, .bab-reply-message { padding: 12px 16px; border-radius: var(--c-radius-sm); margin-bottom: 14px; font-size: 14px; }
.bab-profile-message.success, .bab-reply-message.success { background: #ecfdf5; color: #065f46; }
.bab-profile-message.error, .bab-reply-message.error { background: #fef2f2; color: #991b1b; }

/* ── Гостьовий стан ── */
.bab-cabinet--guest { max-width: 560px; }

/* ── Адаптив ── */
@media (max-width: 600px) {
    .bab-cabinet__header { flex-direction: column; align-items: flex-start; gap: 14px; }
    .bab-cabinet__logout { align-self: flex-end; }
    .bab-form-row { grid-template-columns: 1fr; }
    .bab-appeal-card__footer { flex-direction: column; align-items: flex-start; }
    .bab-appeal-card__footer .bab-btn { margin-left: 0; width: 100%; }
    .bab-message { max-width: 92%; }
    .bab-cabinet__panel-header h2 { font-size: 19px; }
}